"Agreement" means these Terms and any Order Form concluded including any exhibits attached thereto.
"Contact Person" means a person appointed by the Customer to manage the contacts with Service Provider.
"Customer" means the legal entity defined as Customer in the relevant Order Form.
"Customer Data" means any data and information submitted or processed by or for Customer in relation to the Service.
"Malicious Code" means code, files, agents, programs or similar that are intended to do harm including by way of e.g. viruses and trojan horses.
"Order Form" means the order form concluded between the Parties setting forth the scope and details of the ordered Service as the Fees related thereto.
"Service" means the document management system iDefendo Enterprise, including iDefendo Vault and iDefendo Transfer, as further described in the Service Specification and offered by Service Provider on a software-as-a-service-basis in accordance with the terms of this Agreement.
"Service Specification" means the functionality specification of the Service, as made accessible at https://www.idefendo.com/plans and as updated from time to time.
"Service Fee" means the applicable recurring fee set out in the relevant Order Form payable by Customer to Service Provider in accordance with the terms of this Agreement.
"Start Date" means the date specified in the relevant Order Form, as of which the Service shall be made available to the Customer in accordance with this Agreement.
"Subscription" means a license to use the ordered Service in accordance with this Agreement and the applicable Order Forms.
"Third-Party Products" means hardware and software products and tools offered by third parties which might be used by the Customer in connection with the Service.
"User" means an individual who is authorized by Customer to use the Service and to whom the Customer has supplied a user id and a password. Users may include for example employees of the Customer.
In the event the provision of the Service causes damages or risk of damages for Service Provider or customers of Service Provider, e.g. in the event of the introduction of Malicious Code or other security threat to the Service, Service Provider shall be free to restrict the Customer’s access to the Service, without liability to Customer. Service Provider will notify the Contact Person promptly of any such restrictions and shall only undertake the measures as justified by the circumstances in each case.
The Parties acknowledge that Customer Data will include personal data to be processed within the Customer’s use of the Service and that the Customer is the personal data controller with respect to such personal data. Service Provider will maintain administrative and technical safeguards for the protection of the security, confidentiality and integrity of such personal data and only process said data on behalf of the Customer and according to the data processing addendum (the "DPA") made available at https://www.idefendo.com/data-processing-agreement which is hereby incorporated by reference and which shall apply to such processing.